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Canada introduces new set of stringent travel and entry restrictions

Canada has recently introduced a new set of stringent travel restrictions and entry rules in a bid to curb the spread of the new variant of coronavirus disease in the country. Prime Minister Justin Trudeau announced that the latest measures have been undertaken to help prevent the new and more transmissible variants of COVID-19 from entering the country, and shared that nobody wants a third wave to start.

The latest travel restrictions have been extended until March 21 for U.S. travellers and until April 21 for travellers from other countries. As a part of the new rules, travellers arriving in Canada will have to take three separate COVID-19 tests. The first will be taken no more than 72 hours before arrival, and then another will be taken upon arrival at the Canadian border or airport. Travellers will then be provided with an additional testing kit upon arrival, which is to be used 10 days later for a third and final test.

People driving into the country will also have to provide proof of a negative COVID-19 PCR test taken in the U.S. within 72 hours or must offer proof of a positive test result between 14 and 90 days before arrival, which is long enough for the illness to have passed, though not long enough for the immunity to have disappeared. As of February 22, travellers arriving at land border points will be required to take COVID-19 tests upon arrival. Prime Minister Trudeau also announced fresh hotel quarantine requirement set to come in effect from the same date.

In late January, Trudeau announced that travellers arriving in the country by air will have to undergo a mandatory PCR coronavirus test. While they await the results of that test, they will be forced to quarantine at a hotel for up to three days on their own expense. During that time people with negative test results were able to quarantine at home under significantly increased surveillance and enforcement and those with positive tests were immediately required to quarantine in designated government facilities.

As per the latest rules all air travellers will have to undertake mandatory hotel quarantine. Health Minister Patty Hajdu informed that travellers will be allowed to choose where they wish to stay, and book in advance of departure. She mentioned that the government-approved hotels will be listed on a booking website as of February 18, all of which are located near airports in the four cities currently allowed to accept international flights- Vancouver, Calgary, Toronto and Montreal. It was also informed that costs of the hotels might vary slightly at each location and will include costs associated with the room, food, cleaning, infection prevention and control measures, and security as well as transportation.

The new restrictions come in addition to the mandatory 14-day quarantine people arriving in Canada have been required to undertake for almost a year now. Trudeau has informed that people who fail to present a negative COVID-19 test result may face severe penalties including fines of up to $3,000 per person. He also announced that the government will be implementing new measures to ensure extensive follow up by Health Canada to ensure travellers are getting tested and properly quarantining. A Canada Border Services Agency official has also warned travellers to expect longer wait times at the border as a result of the precautions and informed that the CBSA will not compromise the health and safety of Canadians for the sake of border wait times.

The new measures will apply to all travellers even those who have already received the vaccine. However, some groups that will be exempt from the land border measures will include the truck drivers who account for most of the cross-border travel. Emergency services providers, and people who cross the Canada-U.S. border regularly for work, will also not be required to provide a COVID-19 test or undergo the mandatory quarantine requirement. Other people like Canadian citizens (including dual citizens) or permanent residents, certain people who have been approved for Canadian permanent residence, certain temporary foreign workers, certain international students, protected persons, immediate family members of Canadians, extended family members of Canadians among others will also be exempted from the latest restrictions.

The federal government is also allowing people to come to Canada for compassionate reasons, such as to be present during the final moments of life for a loved one, or to provide support or care for someone who is critically ill, to provide medical support to a person who needs it or to attend a funeral, or end of life ceremony. Before arrive at Canada, compassionate travellers will have to fill out an application to get limited release from quarantine before the 14 days are up. The only other exemptions to the mandatory 14-day quarantine requirement are crew members, people invited by the health minister to help with the COVID-19 response, and other healthcare workers, members of visiting forces who are coming to work, people coming to receive medical services within 36 hours of their arrival, crossing the border in a trans-border community, people crossing into Canada aboard a “vessel” for the purposes of research, (as long as they stay on the vessel) and other circumstances listed in the new Order in Council. In all cases, Canadian border services officers will have the final say on who gets to enter the country.

Trudeau also mentioned that the government is aware of the need to be thoughtful and compassionate about people who are in extremely difficult situations and absolutely need to travel and will continue to work with people and the ministers involved will continue to watch closely for additions or adjustments that need to be made to such measures. In accordance with airlines, the government has also taken steps to make it harder for Canadians to access sunny vacation destinations. In late January, Trudeau said Air Canada, WestJet, Sunwing and Air Transat have all agreed to cancel air services to all Caribbean destinations and Mexico, all of which will continue until April 30.

The Public Health Agency of Canada (PHAC) has said that the federal government is turning to private security firms to help enforce the 14-day mandatory quarantine and conduct in-person compliance visits. According to PHAC, contracts totalling $2 million have been awarded to G4S Secure Solutions (Canada) Ltd., GardaWorld and Paladin Risk Solutions. The Canadian Corps of Commissionaires, a non-profit that hires Canadian Armed Forces veterans and retired RCMP officers, has also been tapped to help with in-person visits. Trudeau added that authorities are not trying to punish people with the new measures, but trying to keep people safe. He shared that the border measures will help stop the spread of COVID-19 and new variants.

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REPRO POLICY FOR COVID-19 FOR VOLUNTARY CANCELLATIONS WORLDWIDE

Dear Passenger

Here below the procedures for managing Alitalia reservations and tickets in case of voluntary cancellation in the current phase of gradual relaxation of restrictions to internal mobility and entry/transit in Italy and foreign countries, connected to the epidemic caused by Coronavirus (COVID-19) for:

PASSENGERS WHO NO LONGER WANT TO FLY AS PER THE SCHEDULE INDICATED ON THE TICKET

► For ticket issued from 1 May to 31 July 2020 for flights until 31 July 2021 Travel Agent can apply, before the scheduled date of the trip or also after the flight departure date, if the booking was cancelled by the passenger before the departure (no-show not entitled to require rebooking), for:

  • One change of booking (rebooking or rerouting), with possible fare repricing, to travel within 1 year from the original flight date
  • A nominative voucher for an amount equal to the value of the ticket purchased or its residual value, valid for one year, to fly from the voucher date of issue, to any destination offered by Alitalia (at least first leg of the itinerary of the new ticket purchased through the voucher must be flown within one year from the voucher date of issue). The voucher must be requested before the departure date of the flight that the passenger intends to renounce to.
  • A refund for an amount equal to the price of the ticket or of the remaining value of the part or its residual value completed, only if the refund is allowed by the fare rules of the ticket purchased.

For more details consult:
POLICY VOLUNTARY CANCELLATIONS WORLDWIDE (Update 28 July 2020)

► For ticket issued by 30 April 2020 on international markets (except Brazil), for flights from 11 March to 30 September 2020, Travel Agent can apply, before the scheduled date of the trip or also after the flight departure date, if the booking was cancelled by the passenger before the departure (no-show not entitled to require rebooking), for:

  • One change of booking (rebooking or rebooking), with possible fare repricing, to travel within 1 year from the original flight date
  • A nominative voucher for an amount equal to the value of the ticket purchased or its residual value, valid for one year, from the voucher date of issue, to fly to any destination offered by Alitalia (at least first leg of the itinerary of the new ticket purchased through the voucher must be flown within one year from the voucher date of issue). The voucher must be requested before the departure date of the flight that the passenger intends to renounce to. Passengers who were booked on flights prior to May 15, 2020 and who have not cancelled their booking even if they have renounced to fly, can require the voucher by August 31, 2020.
  • A refund for an amount equal to the value of the ticket purchased or its residual value, only if the refund is allowed by the fare rules of the ticket purchased.

For more details consult:
POLICY VOLUNTARY CANCELLATIONS WORLDWIDE (Update 28 July 2020)

Voucher requests must be sent, copying the passenger, to RichiestaTCVTRADE@alitalia.com

REFUND ACCORDING TO FARE RULES

Refunds of electronic tickets with refund allowed by fare rules executed by Travel Agencies can be processed through GDS auto-refund feature.

Please visit Alitalia Connect for any further update

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Immigration Update – Sharjah Health Declaration

As per the directives of the Ministry of Health in UAE and in order to expedite the procedures of arrival passengers into Sharjah Airport,

It is requested to ensure implementing the below requirements.

  • All arriving passengers must fill the attached document “An Undertaking to Implement Home Isolation Procedure” prior to arriving into Sharjah Airport.
  • Kindly ensure that all arriving passengers are receiving this form (available in both Arabic & English).
  • This undertaking document will be handed over by the passenger (duly filled) to the Health Authority staff upon arrival.
  • All passengers must download the (ALHOSN) application on their smartphones and keep the app activated and operational.
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Good news from Georgia

We are pleased to inform you that Georgia is planning to open its doors to foreign tourists starting July 1.  More details attached  here: Georgia Update

Travel and hospitality industry is facing unprecedented challenges caused by COVID – 19. For us, like everywhere else in the tourism industry, time has stopped. Everyone is looking for old and new solutions to help the tourism sector recover.

Thanks to the government’s strict decisions and restrictions in the last few months, Georgia has endured this pandemic without a large number of infected people. Therefore, we can safely say that Georgia is currently one of the safest countries in Europe!

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Your booking stays protected for a year

 

For new and existing bookings –
travel between March 19, 2020 to May 17, 2020
GoAir is automatically protecting your ticket and fare for travel up to May 17, 2021.
• You can use the value of your ticket for travel on a future date and for any GoAir sector
• You do not have to call us to do this, your ticket and fare paid is being automatically protected
• While sector change is permitted, name change is not permitted
For new bookings made after March 11, 2020
for travel between May 18, 2020 to December 31, 2020
• You can reschedule your travel to any other date without incurring rescheduling charges up to 14 days prior to the original travel date
• Rescheduling done within 14 days to departure will attract rescheduling charges
• Sector and name change is NOT permitted
How to modify your booking
• Whenever you are ready to make new travel plans, you can do so through self-service on our website www.goair.in or our app, under the “Manage Booking” option, and use the booking reference (PNR) of your original booking
• There will be a one-time waiver of change fees, but fare difference, if any, will be applicable
• You can use our website or app to reschedule all impacted bookings, even if your booking was made through a travel agent or Online Travel Agency
Our Refund Policy
• All eligible customers may request their refund by sending a mail with their PNR details to feedback@goair.in